Most assume that bias is intentional and that we are aware of its influence on our behavior and intentions. However, the reality is very different. Implicit (unconscious) bias motivates arbitrators and mediators far more than explicit (conscious) bias. This session will explore how to discover and manage bias in the room when mediators and arbitrators may not be aware of its influence.

CME Credit: Attendees seeking CME credit for this video will need to self-submit through the AOC's ADR Portal. If needed, please use the proof of completion email as the supportive documentation in the portal.

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