The American Pet Products Association stated Americans spent $123.6 billion on our pets in 2021. The pandemic’s “shelter-in-place” orders caused many Americans to adopt animal companions. Millennials are the largest generation of pet owners followed by Boomers, both of whom are now realizing the high cost of pet ownership—anywhere from $20,000-$55,000 for a lifetime of car for a dog and cat. Is it any wonder, then, that veterinarian malpractice claims are on the rise? This session will take a global view of the adjuster’s investigation into a veterinarian’s malpractice claim focusing on domesticated companion animals. 

Chantal Roberts, CMR Consulting

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