General, Solo, Small Firms, Professional Development

Defining Value in Your Firm: Keeping Your Clients Happy and Coming Back for More

Description:

Clients are what keep us in business, so it’s important to keep them happy, but how do we know that what we’re doing is what we need? Beyond the legal services you provide, what holds the most value when it comes to new and current clients wanting to work with you? This webinar will talk about real-life ways to determine what will keep clients happy and coming back to you again and again. We’ll also discuss how to use this knowledge to drive focus on doing the right things the right way within your firm.

SAVE MONEY: Use the prepaid CLE credits that come with your TBA Complete Membership and save on this course. Not a TBA member? Join now to start saving. 

 

Speakers/Producers


Course Pricing
  • Member: 50.00
  • Non-Member: 80.00
  • Section: 40.00
If you are not a TBA Member, you can join now to receive CLE discount prices and three prepaid credits.

TBA members who are judges, lawmakers and law students can take TBA CLE onsite courses at no charge for the programming. There may be a separate charge if meals, special materials or other premium features are involved.
Course Information Webcast:
November 17, 2026
10:30 - 11:30
All times are central timeHighlights
  • Discount available for TBA members
  • Earn your CLE before December 31
  • Viewable from your laptop or mobile device
Course Credits Dual Credits: 0.00
General Credits: 1.00
Total Credits: 1

This program will be filed for Tennessee CLE credit. Please email a request to cle@tnbar.org for Georgia and Mississippi CLE credit.