Online dispute resolution (ODR) allows users with civil disputes to forgo court proceedings and attorneys by using web-based technologies and the Internet to resolve their conflicts. Although early websites offering ODR services for more complex issues seemed to stall, ODR found its niche in e-commerce disputes. One of the most successful examples of this is eBay, whose Resolution Center now resolves over 60 million disputes each year, 90 percent of which are completed without the help of attorneys, using only the ODR software.

Abroad, ODR platforms are beginning to take on more intricate disputes like marital separations in the Netherlands and personal injury disputes in British Columbia. Back home in Tennessee, ODR has been implemented by the Davidson County Property Assessor‘s Office, where it allows taxpayers to file property tax assessment appeals online.

Is ODR the next game-changing trend in legal technology? How will ODR affect the practice of law in the United States and in Tennessee? This session will discuss these questions, take a closer look at ODR practices at home and abroad, consider the pros and cons of this innovation and look at the ways in which Tennessee lawyers could benefit from online dispute resolution.

Can't make it in person? This course is also being offered as webcast. For more information or to register click here.

Approved for 3 hours of mediation ethics credit (CME) and 3 hours of dual/ethics credit (CLE). 

SAVE MONEY: Use the prepaid CLE credits that come with your TBA Complete Membership and save on this course. Not a TBA member? Join now to start saving.

You may park in the Commerce Street Garage (corner of 3rd Avenue/Commerce St.). We will be validating parking tickets, so please make sure to bring your ticket!