Ethics, Law Office Technology/Management

Modern Law Practice Series: Consumer-Facing Service and the Impact on Law Practice

Information on the Evolving Legal Market

Just as trends in technology and innovation are reshaping the way in which law is practiced, they're also changing the preferences and motivations of the modern legal consumer. Many experts are theorizing that in order for firms to thrive in the future, they’ll need to take the impulses of these consumers into account and provide services tailor-made for their clients' needs.

This session, hosted by the TBA Special Committee on the Evolving Legal Market, will examine the ways in which consumer-facing companies like Avvo and LegalZoom have capitalized on tailoring services to the needs of the modern legal client. It will also explore emerging trends in the delivery of legal services and how focusing on consumer behavior could benefit your law firm.

Can't make it in person? This course is also being offered as webcast. For more information or to register click here.

SAVE MONEY: Use the prepaid CLE credits that come with your TBA Complete Membership and save on this course. Not a TBA member? Join now to start saving.

You may park in the Commerce Street Garage (corner of 3rd Avenue/Commerce St.). We will be validating parking tickets, so please make sure to bring your ticket!


This course is no longer available for purchase.

Course Information April 13, 2017
  • Registration: 8:30 AM - 9:00 AM
  • Schedule: 9:00 AM - 12:15 PM
Location: Nashville, TN
Tennessee Bar Center, 2nd Floor
  • Parking Validation
  • Free Wi-Fi
  • Ethics Credits
Course Credits Dual Credits: 3.00
General Credits: 0.00
Total Credits: 3

This program will be filed for Tennessee CLE credit. Please contact TBA for Georgia, Mississippi and Alabama credit.

Course Agenda

View or download agenda now